In using this website, you are deemed to have read and agreed to the following terms & conditions:
Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.
These are the terms concerning refunds for our customers:
In the event that you are not happy with any product you purchase from sistersquad.com or Sister Squad then you are protected by a 30-day money-back guarantee. Just let us know you would like a refund and will process it as soon as we can.
If you ask for a refund beyond 30 days after the initial purchase date of the product then you will not be granted a refund and there are no exceptions to this rule.
Recurring payments are not refundable since they fall outside of the 30 day guarantee period (e.g. if you purchase an annual subscription, you can get a refund within 30 days of the initial purchase, but you can’t get a refund 12 months later when the subscription is automatically renewed, because that’s 11 months after the refund period expired). Subscriptions need to be cancelled in advance if you don’t wish to renew it.
Trials & Free Trials
If you register for a free trial or a paid trial & do not cancel your subscription before the end of the trial period you will be charged the agreed subscription cost at the time of checkout. Trials are non-refundable and you also waive your right to the 30-day money-back guarantee on your first subscription charge.
We will make the applicable Subscription Service available to you on a trial basis until the earlier of (a) the end of the trial period (if not terminated earlier) or (b) the start date of your paid subscription. Unless you purchase a subscription to the applicable Subscription Service before the end of the trial, you will lose access to your account. If we include additional terms and conditions on the trial registration web page, those will apply as well.
Any information concerning the customer and the respective customer records are regarded as confidential and will therefore not be divulged to any third party, unless we are legally required to do so by the appropriate authorities. Customer data is passed on only to services required to maintain our business, such as payment processors (PayPal, Stripe, others) and customer databases (Infusionsoft, ActiveCampaign, etc).
These third party services guarantee the privacy of your data in their own terms. Customers have the right to request sight of and copies of any and all customer records we keep, on the provision that we are given reasonable notice of such a request. We will not sell, share or rent your personal information to any third party or use your email address for unsolicited mail. Any mails sent by SisterSquad & sistersquad.com will only be in connection with the provision of agreed services and products.
Payments are processed through third-party payment providers like PayPal, Stripe, and PayMill, to insure the best possible customer experience and ensure the customer’s privacy. Additional charges, late fees, chargeback fees and other fees are determined by our payment providers.
Cancellation and Refund Policy
Any subscription services may be cancelled by the customer at any time. Customers can cancel their subscriptions through the payment provider, account section of their member’s area, or by contacting our support staff. A minimum of 24 hours notice of cancellation is required. All our products come with a 30-day refund guarantee (excluding trials). Customers can request a refund by contacting our support staff. Refunds are only granted within 30 days of the original payment. Refund requests that reach us outside of 30 days or refund requests for subsequent billings of a subscription (all payments after the first payment) will not be granted. Both the customers and ourselves have the right to terminate/cancel for any reason.
Exclusions and Limitations
When accessing the https://members.sistersquad.com website, SisterSquad will learn certaininformation about you during your visit.
Similar to other commercial websites, our website utilizes a standard technology called ‘cookies’ (see explanationbelow) and server logs to collect information about how our site is used. Information gathered through cookies andserver logs may include the date and time of visits, the pages viewed, time spent at our site, and the websitesvisited just before and just after our own, as well as your IP address.
IP AddressesIP addresses are used by your computer every time you are connected to the Internet. Your IP address is a number thatis used by computers on the network to identify your computer. IP addresses are automatically collected by our webserver as part of demographic and profile data known as “traffic data” so that data (such as the Web pages yourequest) can be sent to you.
Email InformationIf you choose to correspond with us through email, we may retain the content of your email messages together withyour email address and our responses. We provide the same protections for these electronic communications that weemploy in the maintenance of information received online, mail and telephone. This also applies when you registerfor our website, sign up through any of our forms using your email address or make a purchase on this site. Forfurther information see the email policies below.
WHAT INFORMATION DO WE COLLECT?
We will collect information that you provide to us when you register on the Service (such information shall include, but may not be limited to, your name, age, debit/credit card information, telephone number, postal address and email address);
About your usage of the Service; that you provide to us in e-mails or letters that you send to us;
And about transactions you carry out through the Service, orders you place and the fulfilment of your orders;
data that you submit in order to use the Service, including data relating to your customers, clients or others using your services which the Sister Squad apps have access to.
It is possible to view the Sister Squad website without providing any personal details. However, without registering your details you will not be able to use the Services.
How Do We Use the Information That You Provide to Us?Broadly speaking, we use personal information for purposes of administering our business activities, providingcustomer service and making available other items and services to our customers and prospective customers.
sistersquad.com will not obtain personally-identifying information about you when you visit oursite, unless you choose to provide such information to us, nor will such information be sold or otherwisetransferred to unaffiliated third parties without the approval of the user at the time of collection.
We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that thelaw requires it or for the protection of our legal rights.
We may use your information in the following ways:• to ensure that our Service is delivered in the most effective manner for you and your computer;• to provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes;• to carry out our obligations arising from any contracts entered into between you and us;• to provide customer service to you in relation to your use of the Service, to deal with enquiries and complaints relating to the use of the Service and to notify you about any changes to our service;• to administer, support, improve, optimise and develop our Service;• to produce reports which may be used, sold or published by us at our sole discretion provided that any data or reports will be anonymised and not refer to any individual user of the Services;• for internal marketing and demographic studies to improve the products and services that we provide; and for security purposes.• We may also use your information to provide you with our email notifications, newsletters and other marketing communications that either you request from us or which you consent to by opting in when completing a registration form on the Service. You may opt out from receiving such marketing communications from us at any time by notifying us in writing, contacting us at email@example.com or, alternatively, by following the procedure to ‘unsubscribe’ that is specified in the email that you receive.
How Do We Protect Your Information and Secure Information Transmissions?Email is not recognized as a secure medium of communication. For this reason, we request that you do not send privateinformation to us by email. However, doing so is allowed, but at your own risk. Some of the information you mayenter on our website may be transmitted securely via a secure medium known as Secure Sockets Layer, or SSL. CreditCard information and other sensitive information is never transmitted via email.
sistersquad.com may use software programs to create summary statistics, which are used for suchpurposes as assessing the number of visitors to the different sections of our site, what information is of most andleast interest, determining technical design specifications, and identifying system performance or problemareas.
For site security purposes and to ensure that this service remains available to allusers, uses software programs to monitor network traffic to identify unauthorizedattempts to upload or change information, or otherwise cause damage.
DISCLOSURE OF YOUR INFORMATION
Disclaimer and Limitation of LiabilitySisterSquad makes no representations, warranties, or assurances as to the accuracy, currency orcompleteness of the content contain on this website or any sites linked to this site.
All the materials on this site are provided ‘as is’ without any express or implied warranty of any kind, includingwarranties of merchantability, noninfringement of intellectual property or fitness for any particular purpose. In noevent shall SisterSquad or its agents or associates be liable for any damages whatsoever(including, without limitation, damages for loss of profits, business interruption, loss of information, injury ordeath) arising out of the use of or inability to use the materials, even if hasbeen advised of the possibility of such loss or damages.
Cookie Use for RetargetingWe may use Google Analytics and the DoubleClick advertising network as well as other advertising networks to display ads across the Internet, based on your visit to our website.
Third-party vendors, including Google, may show our ads on sites across the Internet. Our site and third-party vendors, use first-party cookies and third-party cookies together to inform, optimize and serve ads based on past visits and pages visited on this website.
Our site as well as third-party vendors may use third-party audience data to further optimize advertisements displayed.
You can opt-out of this kind of advertising anytime, here and here.
We are committed to conducting our business in accordance with these principles in order to ensure that theconfidentiality of personal information is protected and maintained.
ContactIf you have any questions regarding this policy or your dealings with our website, please contact ushere