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Is your question one of our most frequently asked questions below?

I HAVE NOT RECEIVED MY LOGIN DETAILS VIA EMAIL

If you have just purchased then please allow up to 15 minutes for your login details to arrive via email.

NOTE: Once in a while, our emails get sent to people’s Junk folders, so if you don’t see the confirmation email, please look for it there.

If you can’t find our email in your Junk folder, feel free to contact our friendly support staff by completing the form below.

ALSO NOTE: If you still do not receive your login creds, it may be possible that you entered your email address incorrectly during checkout. If you entered the wrong email address while checking out, feel free to contact our friendly support staff by completing the form below. They can correct this for you and resend the login credentials.

I CANNOT LOGIN

To login you will need to enter your personal login credentials that are sent via email shortly after purchase. (Note: this is not the same email as your invoice).

NOTE: Once in a while, our emails get sent to people’s Junk folders, so if you don’t see the confirmation email, please look for it there.

If you can’t find our email, feel free to contact our friendly support staff by completing the form below.

I’M RECEIVING AN ERROR MESSAGE AND I CANNOT ACCESS SOME OF THE CONTENT

If your subscription is current then please try logging out of your account, clearing your browser cache and then logging back in again. If this does not fix the issue please contact us using the form below and let us know what page you are receiving this error for.

STILL HAVEN'T FOUND AN ANSWER TO YOUR QUESTION?

If you have any questions or need any support with your Sister Squad account, just complete the form below and we will get back to you ASAP.

We try our best to respond to every request within 24hrs.

Our standard support hours are Monday to Friday, 9 am to 6 pm, (GMT+1). On weekends, our support times may be longer.

Having an issue? Email us directly - support@sistersquad.com